成为会员

信用卡和借记卡帮助中心

联系 us if your debit card is lost or stolen or you notice unauthorized transactions



  • 呼叫 269.375.6702 or 800.422.7340 从8点开始.m. 至下午五点半.m. on Monday through Friday; and from 9 a.m. 到下午12:30.m. 在星期六

  • 下班后和节假日打电话 866.652.7143 如果你有借记卡问题

  • During business hours, we'll instantly issue you a new card on the spot

  • If you feel like you have been a victim of fraud or receive suspicious emails or phone calls, 立即与我们联络: 269.375.6702 or 800.422.7340

常见问题与帮助 

Let us know if you're traveling out of state

去度假前, let us know you’ll be traveling to ensure uninterrupted use of your debit or credit card.

Out-of-state or international purchases may be flagged as potential fraud and blocked until your authorization can be confirmed.

给我们打电话 269.375.6702 或发邮件给我们您的会员号码 travelmemo@virgingenomics.com 通知我们旅行日期.

How to change the PIN on your debit and credit cards

online-mobile-payments

在线访问信用卡信息 & 手机加拿大28软件 

To access credit card information online, simply log into Online & 手机加拿大28软件 and click on your credit card number. This will take you directly to your card information. 

Protect Yourself Against Card Fraud with the Card Control App

Card control services are available for your Arbor Financial credit and debit card in one convenient app.* 

  • 为安全起见，请锁定和解锁您的卡

  • Set alerts on your card(s) and get notifications when it is used

  • Report your credit or debit card lost or stolen

    • If your credit card was previously registered in the Card Control App, you will automatically receive a new replacement digital credit card that can be added to your 电子钱包. 

  • Set notifications and control limits for better security

  • Set-up travel notifications to ensure uninterrupted use of your card when out of town


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